Order and Delivering of Goods and Services:

Products will only be ordered once payment has been received in full.

After payment has been processed and cleared in Cutting Tools Online’s bank account the following will apply:

Products sourced from local distributor: Delivery within 48 hours*

Products sourced from international distributors: Delivery within 7 to 10 days

*In order to ensure quick turnaround time’s payment must reach Cutting Tools Online before 12:00 pm on the day of order to ensure that the order will be placed the same day. Payments received later than 12:00 pm will only be processed the following day and delivery schedules will work accordingly.

If delivery is included in the product it will only cover deliveries to the main metropolitan centres within South Africa. International orders will be for the clients account.

When tracking information is available it will be emailed to the customer.

Please Note : All items are ex-stock subject to prior sale

Method of Shipping:

All orders are shipped and delivered by Aramex Couriers or any alternative company we choose (door to door delivery)

Orders are shipped directly from the distributor unless otherwise stated.

Insurance available on request - approximately +3%.

Customs clearance paperwork and procedures are handled by the courier.

Collecting and Paying for Goods and Services

No stock is kept at the Cutting Tools Online sales office.

Products are shipped directly from the distributor’s warehouses that hold/manage their own stock.

Title to the Goods passes when paid for in full. If payment is overdue, Cutting Tools Online may require Customer to return unpaid Goods, and shall be entitled to enter Customers' premises to recover such Products.

Delivery dates quoted by Cutting Tools Online are best effort forecasts made in good faith, but Cutting Tools Online cannot accept responsibility or liability for any delays. Cutting Tools Online shall be entitled to effect partial deliveries to a reasonable extent.

All orders will have to be paid for upfront (no exceptions).

After payment has been received / confirmed, orders will be processed and dispatched in a timely and professional manor.

Payment Methods: Electronics Funds Transfer (EFT) & Cash Deposits

Prices excluded delivery costs, insurance, sales tax, VAT and similar taxes and charges. Cutting Tools Online may at any time change its prices without notice.